Number one for English language teachers

Business Basics: Greeting a visitor

In this lesson by Rosemary Richey, students practise greeting a visitor. Exercises include: completing a gap-fill, listening to a conversation, putting the stages of greeting a visitor into the correct order and devising a welcoming procedure.

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Readers' comments (8)

  • Hi hasonaofsa,

    We're sorry you're displeased with this Business English series. It's true the opening question in the teacher's notes is a bit challenging for lower level learners. Perhaps a possible solution would be to have some visual prompts on the board giving some clues as to different ways of greeting clients/colleagues, etc?

    I think the rest of the lesson is suitable for low level learners who have a basic grasp of general English though. It's true the language used is slightly higher than your average Elementary lesson but the tasks they are required to do in the worksheet are simple and do not require much in the way of production until later in the lesson.

    If you were looking for some additional reading, this might be of interest to you? http://www.onestopenglish.com/business/teaching-business-english/low-level-learners/

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  • Your whole idea of 'Business English' is flawed. The things you are trying to teach aren't really suitable for the level of the students. For example, this exercise is the first lesson for an A1/A2 class yet the first question you want me to ask is "What do you usually do when a customer visits
    your company?". Good luck.

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  • Hi huntfelman,
    Fair comment! We agree that 'How do you do' is a bit outdated, even in formal situations. Unfortunately, we're not able to update this as we would need to rerecord the audio for this lesson. Perhaps you could draw students' attention to it, and ask them which other greetings they feel would be acceptable when meeting a business visitor?
    Best wishes,
    The onestopenglish team

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  • How do you do? Are you serious? Nobody in the real world has said this in the last 30 years.

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  • Hi Valerie,

    Thanks for your comment. I've checked this with our technical team and they suggest making sure that you have a compatible player installed, such as QuickTime.

    To download the audio, select the file above and when the file has loaded, click the link below it. This should enable you to download the files and play them offline.

    We hope this helps. If you have any further problems, please let us know.

    Best wishes,
    The onestopenglish team

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  • I have the same problem with the audio files I can play them as long as I have internet access but not when I am in the company teaching. I use an ipad.

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  • The audio files are mp3 files and so should be compatible with tablets. Could I ask which type of tablet you are using?

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  • The format of the sound file doesn't seem to be downloadable, or at least I can't use anything but my browser to access it, and my tablet doesn't open it at all. No good when I'm at a client's office and don't have internet access. :(

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