In this lesson by Rosemary Richey, students practise helping a new colleague with office procedures. Exercises include: identifying the correct modal verb, listening to an office conversation, giving advice and writing a set of office procedures.

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Business Basics

Rosemary Richey introduces a series of Business English lesson plans especially tailored for elementary learners. This article provides guidance on how to get the most out of the material plus tips on how to manage lower-level business classes.