In this lesson by Rosemary Richey, students practise describing a colleague’s difficult behaviour and making suggestions on how to deal with it. Exercises include: listing positive and negative adjectives, writing action points and a role-play dealing with problems at work.

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Business Basics

Rosemary Richey introduces a series of Business English lesson plans especially tailored for elementary learners. This article provides guidance on how to get the most out of the material plus tips on how to manage lower-level business classes.