Business Basics

  • Photo of professionals having an informal conversation.
    Article

    Business Basics: Socializing with clients

    In this lesson by Rosemary Richey, students practise small talk about weather, hotels and travel. Exercises include: revising small talk vocabulary, ordering words to make questions, listening to small talk conversations in a business scenario and role-playing.

  • Photo of a job interview.
    Article

    Business Basics: A job interview

    In this lesson by Rosemary Richey, students practise basic language associated with job interviews. Exercises include: identifying vocabulary used in job adverts, listening to a job interview and completing the gaps, creating a CV and role-playing a job interview.

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    Business Basics: Office procedures

    In this lesson by Rosemary Richey, students practise helping a new colleague with office procedures. Exercises include: identifying the correct modal verb, listening to an office conversation, giving advice and writing a set of office procedures.

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    Business Basics: Comparing products and services

    In this business lesson, students practise language associated with comparing products and services in a sales context. 

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    Business Basics: Taking an order

    In this lesson by Rosemary Richey, students practise polite language used when taking customer orders. Exercises include: identifying ‘friendly’ and unfriendly’ language, completing the gaps in a conversation and role-playing two phone conversations.

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    Business Basics: Making suggestions

    In this business lesson, students practise describing a colleague’s difficult behaviour and making suggestions on how to deal with it. 

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    Business Basics

    Rosemary Richey introduces a series of Business English lesson plans especially tailored for elementary learners. This article provides guidance on how to get the most out of the material plus tips on how to manage lower-level business classes.

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    Business Basics: Ordering a service or product

    In this lesson by Rosemary Richey, students practise language related to describing products and services in a sales context. Exercises include: completing information from an IT website, asking and answering questions, and writing a service profile.

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    Business Basics: Asking for help around the office

    In this lesson by Rosemary Richey, students practise asking for help around the office. Exercises include: completing questions that ask for specific help, matching questions to answers and a role-play where students must ask the correct questions to get help.

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    Business Basics: Greeting a visitor

    In this lesson by Rosemary Richey, students practise greeting a visitor. Exercises include: completing a gap-fill, listening to a conversation, putting the stages of greeting a visitor into the correct order and devising a welcoming procedure.

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    Business Basics: Entertaining a business visitor

    In this lesson by Rosemary Richey, students practise language for entertaining a business visitor. Exercises include: completing emails with the correct vocabulary, listening to a phone call, writing an itinerary, and role-playing questions and answers.