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Privacy policy

We want to protect the privacy of all visitors to onestopenglish. Please read the following policy; it will help you to understand how we use your personal data. We may change our Privacy policy at any time without giving you notice, so please check it each time you visit this website.

Whenever you give us personal data, you are consenting to its collection and use in accordance with this privacy policy, including our use of cookies as explained below.

If you are 16 or under, you must obtain your parent's or guardian's permission before you send us any personal data.

What personal data do we collect?

We log your Internet Protocol (IP) address in order to receive and send information from and to you over the Internet. We also automatically collect data about visitors to our website by using Cookies. Please see the section below for further information.

When you register for any of our services, make an enquiry, submit material for inclusion on our website or order products or services from us, you may be asked to provide some personal data including your name, Email address and billing address.

You can also transfer personal data through the onestopenglish Forum. Please bear in mind that if you include any personal data in any material you submit for inclusion on the Forum, it may be seen by anyone visiting this website anywhere in the world. Please do not submit any personal data that you do not want to be made public in this way and please do not send us any personal data about anyone else without their permission.

We also collect data relating to the routing, duration and traffic on the website. This data will not be made public, according to the 'Privacy and Electronic Communications' regulations (UK).


A cookie is a small piece of data or message that is sent from a web server to your browser and is stored on your hard drive. A cookie can't read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system. We use cookies for the purposes of system administration of our website and to give us information about the number of visitors to different parts of our website.

You can reset your browser so as to refuse any cookie or to alert you to when a cookie is being sent.

If you choose not to accept our cookies, some of the features of our site may not work as well as we intend.

How do we use your personal data?

We use your personal data to provide the Staff Room subscription to you and to send you our monthly Email. If you would prefer not to receive this Email, you can select this option during the registration or subscription process.

We may also use your personal data to monitor the use of our website, to record traffic flows and to carry out research about our members' demographics, interests and behaviour. We do this to understand our visitors, customers and potential customers better. Your personal data will not be passed on to third party companies. You may withdraw your consent to our use of these data at any time. If you wish to do this please contact

When you give us personal data, those data may be sent electronically to servers anywhere in the world and may be used, stored and processed anywhere in the world, including countries outside the European Economic Area. (Bear in mind that many countries outside the European Economic Area do not adequately protect your rights as a data subject.)

Whenever and wherever we collect, process or use personal data, we take steps to ensure that it is treated securely and in accordance with our privacy policy.

Except as set out above, we will not disclose your personal information unless we are obliged to do so or allowed to do so by law, or where we need to do so in order to run our business (for instance where we outsource services or other people process data for us).

Our website contains links to other websites. We are not responsible for the privacy practices of other sites. We encourage our visitors to be aware when they leave our website, and to read the privacy policy of other sites that collect or use personal data. This privacy policy applies only to personal data collected by Macmillan Publishers Limited trading as Macmillan English Campus.

Any personal data that you submit to sign-up for other Macmillan Education mailing lists falls under the jurisdiction of their own privacy policies, which you can find on


We give you the option of using a secure server whenever you make payment over the internet or provide details of any credit or debit card. Unfortunately, no data transmission over the internet or any other network can be guaranteed as 100% secure, but we take appropriate steps to try to protect the security of your personal data.


This website is operated by Macmillan English Campus, a division of Macmillan Publishing Limited, whose registered office is situated at Brunel Road, Houndmills, Basingstoke, Hampshire, RG21 6XS.

Individuals have certain rights of access to their personal data. If you wish to request any information about your personal data, please contact

We would like to keep your personal data accurate and up to date. If you become aware of any errors or inaccuracies please let us know by contacting

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