Does voice-altering software bridge the gap between the customer and the call-centre staff, or hide the diversity? Read and find out.

Does voice-altering software bridge the gap between the customer and the call-centre staff, or hide the diversity? Read and find out.

In accordance with The Guardian’s licensing agreements, the article and lesson materials will be available until 28th September, 2023.

 

Downloads

Click link to download and view these files
Download All

Topics