Number one for English language teachers

Admin Portal FAQs

This section deals with the onestopenglish Admin Portal. Please contact us if your question is not answered.

  1. What is the Admin Portal?
  2. How do I access the Admin Portal?
  3. How do I use the Admin Portal?
  4. How do my teachers sign up as a user?
  5. How do I manage my users?
  6. How can I manage my institutional account details?
  7. I am a PrePay institutional subscriber. How can I renew my subscription?

What is the Admin Portal?

The Admin Portal is where onestopenglish institutional subscribers can manage their institution’s details and users.

How do I access the Admin Portal?

onestopenglish institutional administrators can log in to the Admin Portal here.

How do I use the Admin Portal?

The Admin Portal is very easy to use; user guides for site administrators are available for download here.

How do my teachers sign up as a user?

Once you have a onestopenglish institutional subscription, you can send invitations to teachers to allow them access to all onestopenglish resources and updates. To do this, simply sign in to the Admin Portal using your login details and click on Manage Users, then click on Invite new user. An email containing an activation link will automatically be sent to all teachers you invite.

How do I manage my users?

It’s easy to manage users under your institutional subscription. Simply sign in to the Admin Portal using your login details and click on Manage Users. You can add and remove users from this page. You can add teachers up to the user limit you chose when you ordered your subscription. You can remove a user and replace them with a different one at any time.

How can I manage my institutional account details?

To manage information about your institution, simply sign in to the Admin Portal using your login details and click on Account. From this page you can change your account details as required.

I am a PrePay institutional subscriber. How can I renew my subscription?

If you have a PrePay institutional subscription to onestopenglish, you can renew your subscription easily. Simply purchase a new PrePay code, sign in to the Admin Portal using your login details and click on Renew. If you would like to upgrade your subscription please contact help@macmillan.com

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Readers' comments (6)

  • Hi Chris,

    Thanks for your interest in joining our authoring team. We are not currently looking for any new authors for the news lessons but do feel free to enter our lesson share competition. A lot of our writers started on that way (Lindsay Clandfield and Jamie Keddie amongst others) so it's a definitely a good way to get a start in materials writing.

    All the details for entering can be found on the Lesson Share section of the site.

    Thanks again and best wishes,
    The onestopenglish team

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  • I would like to apply to join the News Lessons authoring team. Please could you let me know how I can do this? Thanks, Chris Evans

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  • Hi JK,

    Thanks for your feedback and sorry to hear that you are experiencing difficulties. To resolve this issue, please contact help@macmillan.com for assistance.

    Best wishes,

    The onestopenglish team

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  • I have the same problem. I purchased the institutional subscription, I have a code and I can't use it I don't know why. Nothing and nowhere works.

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  • Hi there,

    Please contact help@macmillan.com for assistance in resolving this problem.

    Best wishes,

    The onestopenglish team

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  • I have a prepay institutiional subscription to one stopenglish , ia have already got my renew code but I can't do it. Can you help me.

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