Nick Southey introduces a lesson on the practice of outsourcing: when companies employ external contractors to do certain tasks.

Level: Upper intermediate

Time needed: 90 minutes

Number of students: 4+

Key vocabulary: outsourcing, off-shoring, to contract out, in-house, payroll, core competencies, a call centre, headhunting, freelance, a bid, redundancy, to make redundant, to lay off, to redeploy, severance pay, tenure, staff turnover, know-how, competitive advantage, a tax haven, a workforce, economies of scale

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