Number one for English language teachers


A selection of lesson plans and ideas for students to practise essential skills for telephoning in the context of work.

Telephoning lesson plans

  • Telephoning 1

    Author: Alex Case Staff Room

    Students gain an introduction to telephoning and vocabulary associated with telephoning.

  • Personal details

    Author: Nick Southey Staff Room

    Giving and getting information on the telephone.

  • Please leave a message after the beep

    Author: Nick Southey Type: General lesson plan Staff Room

    A lesson to help students practise taking and leaving messages on the phone.

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The Business English Handbook

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